Refund Policy: JC Airsoft reserves the right to decline returns if our policy is not followed.
- Products must be in new condition and in original packaging.
- You have 30 days from the day of delivery to request a refund and ship the package back to us.
- If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
- Customers are responsible for paying return shipping costs
- We offer a 100% money back guarantee on products that are defective or damaged during shipping.
- All orders can be cancelled until they are shipped. If your order has been paid and you need to cancel it. Please contact our support team as soon as possible before your order ships!